Benji Chong
TVWBB Super Fan
Beautiful! Congrats!
been scouring CL for the last 2 years... every time one came up, it slipped away.
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Thought using Amazon Prime, it would arrive after two days of ordering it...
however, Amazons excuse was:
I'm sorry to hear your "Kettle Grill" didn't arrive by the guaranteed delivery date of May 13, 2016.
We certainly do not want our customers to experience this.
To help you with this, I've research the reason why there was a delay in sending your order and I found out that your order was not available in your nearest fulfillment center.
To deliver your order as quickly as possible, we assigned the nearby fulfillment center from your shipping address.
However, the items weren't available at the fulfillment center which has been assigned for your order.
Therefore, we need to obtain the item from another fulfillment center and it takes additional time to ship your package. As you may know, we have several fulfillment centers across the U.S., and the items in your order may sometimes be in stock at different locations and we need at least one business day for us to prepare your package for delivery. Once the package ships out, that's the time the Standard shipping method is applied. For standard shipping order will take 3-5 business days.
I'm a Prime member and lately most everything has been coming in 3 or 4 days, not 2.
One snag is no deliveries by UPS on weekends.
I have had items arrive from Amazon on Sunday via USPS.
we DID get an extra month of AP added to our subscription...If it were me and it has happened to me before, i'd push the issue w/ Amazon, if it said Guaranteed, that should mean Guaranteed. I've heard/read of people getting a free month of prime or some $$$ in amazon credit when their orders didn't come by the guaranteed delivery date. They're usually very good at making the customer happy in the end. That's just me though. Congrats again on the new toy! Can't wait to see pics of you breaking her in!