I have seen that video Jon but I have to say I have no complaint about a lack of bark and or smoke. Over the weekend the bark on that pork shoulder was second to none, and smoke was incredible as well. Honestly even though I did it TX style (S&P only rub) it came out sweet like "pig candy".
But, perhaps some folks who treat a pellet grill like an EZ Bake oven or like "cheating" don't get results because they don't put in an effort for good meat prep, and good operation by simply "dialing a temp".
I get it, MAYBE if I learned a stick burner I MIGHT do better but quite honestly with what my grills turn out I see no reason for one.