I heard that today as well. Apparently everyone who bought and registered their grill. Jut going to take a little while for them to send all of them. Very classy!It is my understanding everyone who registered a SmokeFire will be getting both the glasses and 2 plugs.
Very nice of Weber, classy company form the day I started using them.
Interesting it's from UPS. Everything I've ordered from Weber has always been shipped by the purple people. Wonder if they are making a switchMine is on the way, you are looking for a package shipped UPS from Mas Premium out of Ohio.
Pretty awesome of Weber!
Mas Premium is a separate company that does customer incentives.Interesting it's from UPS. Everything I've ordered from Weber has always been shipped by the purple people. Wonder if they are making a switch
Weber CS is awesome!! From day one they have treated me great and it’s how I ended up with 7 Weber’s.Very nice of Weber to do that.
I'm a Weber fan for sure. You've got seven and so do I after I sold sixWeber CS is awesome!! From day one they have treated me great and it’s how I ended up with 7 Weber’s.
If they don't switch, I won't be ordering direct from Weber again. I ordered an Ivory Smokey Joe Premium on 7/21. Weber filled the order on 8/4. It still hasn't been delivered. I have called Fedex and Weber repeatedly. Five times the tracking info indicated it was on a truck for delivery that day. Fedex admitted on 8/21 that the tracking info is wrong and it has never been on a truck for delivery; they just falsify that info to make life easier for their shipping customers. Thankfully, the Weber rep I spoke with on 8/21 saw through the BS tracking info and gave me a refund. I hated to ask for a refund, but it was either that or contest the charge with my CC company because that deadline was rapidly approaching.Interesting it's from UPS. Everything I've ordered from Weber has always been shipped by the purple people. Wonder if they are making a switch
Yeah, that's not good at all. I know UPS is experiencing peak season volume levels, but that is starting to slow down. So many people are at home ordering things that it is over-whelming delivery companies. I assume the same thing is happening to FedEx, but that's still no excuse for terrible service. A day or two delay I can see, but not a month. Record revenues should allow them to hire more employees to handle the extra packages.If they don't switch, I won't be ordering direct from Weber again. I ordered an Ivory Smokey Joe Premium on 7/21. Weber filled the order on 8/4. It still hasn't been delivered. I have called Fedex and Weber repeatedly. Five times the tracking info indicated it was on a truck for delivery that day. Fedex admitted on 8/21 that the tracking info is wrong and it has never been on a truck for delivery; they just falsify that info to make life easier for their shipping customers. Thankfully, the Weber rep I spoke with on 8/21 saw through the BS tracking info and gave me a refund. I hated to ask for a refund, but it was either that or contest the charge with my CC company because that deadline was rapidly approaching.
Amazon. Weber has said everyone is getting one.Did you guys order direct from Weber?
2 weeks my package has been stuck at FedEx, last night they sent some bull crap text that they tried to deliver but I wasn’t home, they never came to my house. Checked the cameras to see if I missed something. Weird!! Supposedly it will come today.Yeah, that's not good at all. I know UPS is experiencing peak season volume levels, but that is starting to slow down. So many people are at home ordering things that it is over-whelming delivery companies. I assume the same thing is happening to FedEx, but that's still no excuse for terrible service. A day or two delay I can see, but not a month. Record revenues should allow them to hire more employees to handle the extra packages.