Tom Murtiashaw
TVWBB Member
Chris,
I sent an email to Weber Customer Service the other day suggesting they might consider offering special deals to current WSM owners on improved parts from the new 18" model if they will fit current 18" WSMs, i.e., new lid with thermo or larger water pan, etc. I told them I learned about the upcoming new 18" & 22" models from The Virtual Weber Bullet web site. Their response was that they did not even know about the new WSM models coming out, but instead went to the Virtual Weber Bullet site to confirm my information. The cs rep indicated in the email response to me that training for them in a couple of months would likely cover the new WSMs. You have us so far ahead of the curve that we all actually now know more than Weber. Great job and thanks again.
I sent an email to Weber Customer Service the other day suggesting they might consider offering special deals to current WSM owners on improved parts from the new 18" model if they will fit current 18" WSMs, i.e., new lid with thermo or larger water pan, etc. I told them I learned about the upcoming new 18" & 22" models from The Virtual Weber Bullet web site. Their response was that they did not even know about the new WSM models coming out, but instead went to the Virtual Weber Bullet site to confirm my information. The cs rep indicated in the email response to me that training for them in a couple of months would likely cover the new WSMs. You have us so far ahead of the curve that we all actually now know more than Weber. Great job and thanks again.