Dave - Unixadm
TVWBB Super Fan
Today was the big day, the Smokefire EX6 I preordered from Lowes was set to be delivered. Showed up in good condition, so I got it onto the back patio and started opening up the box. I had already reviewed the assembly instructions a few days ago online, so I proceed to tip the smoker onto its end and install the legs. That's when the fail occurred......
NO HARDWARE what-so-ever is included in any box within the carton. I checked inside of the smoker as well just to be sure, but I don't have a single screw to put anything together.
I registered the grill and submitted a support request. I'm pretty irritated at this point since I've never had this happen with any other brand. I went through everything three times and nada. Says it should be in Box B, nope.
I was going to make a 4K unboxing and assembly video for YouTube but changed my mind since the amount of daylight I had wasn't going to be great and I didn't want to set up all kinds of panel lights this afternoon. I'm glad I didn't, because I couldn't have finished and it would have ended with it full of bleeps!
NO HARDWARE what-so-ever is included in any box within the carton. I checked inside of the smoker as well just to be sure, but I don't have a single screw to put anything together.
I registered the grill and submitted a support request. I'm pretty irritated at this point since I've never had this happen with any other brand. I went through everything three times and nada. Says it should be in Box B, nope.
I was going to make a 4K unboxing and assembly video for YouTube but changed my mind since the amount of daylight I had wasn't going to be great and I didn't want to set up all kinds of panel lights this afternoon. I'm glad I didn't, because I couldn't have finished and it would have ended with it full of bleeps!