The thing is, I bought the grill May 2021 and with the exception of a couple glow plugs and one fuse I had no problems with my SF from May 2021 until Feb 2024. That's 34 months of bullet free operation and I BBQ a lot. Now I will say it's been a rough patch from Feb 2024 until now, Jun 2024. I had to replace the auger 3 times in that period, and I had to replace the fan twice. But the fact is, I'm more than one month beyond my 36 month warrantee and they're still standing behind it. When Apr 2024 rolled around, they could have said "your 36 months are up, take a hike pal" but they didn't. So here I am, 37 months to owning my SF, it's basically been fully replaced and I'm betting it will go 2 or more years without anymore problems. That'll be 5+ years out of a $1.1K pellet grill. Those are good numbers and I'm satisfied. Enough preaching, time to get back grilling