Old Q gas controller
- Thread starter Liz QM
- Start date
I am going to contact them as looking at the replacement regulators mine is different. I am not in the USA and last time I contacted them in the UK they didn’t seem to be too helpful. I want to do some research first and hopefully find the part number
John Burns
TVWBB Super Fan
Do you have the full model number or serial number of your Q? I can use that to pull a parts list and provide you with the appropriate replacement part number. You could use that to help facilitate your conversation with Weber UK. #IworkforWeberI am going to contact them as looking at the replacement regulators mine is different. I am not in the USA and last time I contacted them in the UK they didn’t seem to be too helpful. I want to do some research first and hopefully find the part number
The model is 396074 and serial number I think is DR0384979.
I believe the part number I need is 80476.
I have been in contact with Weber, asked for that part and how to order and was sent a link to pay for the regulator that fits on the bottle. It’s all done through a email chat facility and its hard to get a reply. I am going to send another message as it has been a week since I last heard from them.
many thanks for your help
Thanks Bruce. I need part number 17 I think it was and the manual has the email address so I will try that too.
I have it attached to a 13 kilo propane tank. It was on butane but we can’t use butane here anymore so a change of the regulator and a service by the gas man and good to go
Bruce
TVWBB 2-Star Olympian
Liz, check this link. It will give you the specific part number for your grill.
www.weber.com
Weber Grill Schematics | Weber Grill Models
Weber Schematics - browse product schematics and part lists by entering a serial number, description, or by selecting a product family.
www.weber.com
Thanks Bruce so much. I need the 65759 part.Liz, check this link. It will give you the specific part number for your grill.
Weber Grill Schematics | Weber Grill Models
Weber Schematics - browse product schematics and part lists by entering a serial number, description, or by selecting a product family.
I have come down with covid so not doing much at the moment but will try the email contact agsin.
I will let you know how I get on
Woohoo! I have managed to order the spare partLiz, check this link. It will give you the specific part number for your grill.
Weber Grill Schematics | Weber Grill Models
Weber Schematics - browse product schematics and part lists by entering a serial number, description, or by selecting a product family.
thanks Bruce.It was £50 which I am happy to pay considering the Q was free from the recycling yard.
Here’s to many more years of use!
John Burns
TVWBB Super Fan
Sorry for the delayed response. 65759 is indeed the correct valve/regulator assembly for your model. Keep on the email team working with you. Summer can be rough due to high email volumes, but they should be able to help get you the part you need. A balance of patience working with them, but persistence, will pay off eventually.
UPDATE: Sorry, I should have read the entire thread before responding. I'm glad to hear you got the part ordered!
Hi Bruce and John, thanks
The new hose and regulator and valve assembly has arrived and I have fitted it. That was an easy 5 minute fix
The controller is now so easy to turn.
The old one is looking quite rough but I am only 3 miles from the sea so prone to corrosion here.
Let’s see how I get on with those expensive sausages I bought!
Attachments
