Martin Chicago
TVWBB Member
My Ace said they were in the warehouse but I know nothing more than that
I will own one very shortly.
The lids are not stubby as they appear, by no means.
My Ace said they were in the warehouse but I know nothing more than that
Notice how much the warranty has shortened up? Frankly the value just does not seem to be there anymore
No the front of the fire box rusted out just above the burner tubes. The fact it only happened on 2 of the 4 holes and not at all on the rear panel tells me this was a product defect. Of course it leaves the control panel exposed to direct heat from the burner area. That it happened is not what upset me since I did have a couple minor issues come up on the Genesis I had bought about 12 years earlier. What royally pi$$ed me off is the flippant way Weber handled the issue. "Yes we know it was a defect, yes we know it's under warranty but sorry we cannot support the product anymore". Really?! This is how you treat a 2 time (well actually 4 time) retail customer?!
I know some will say "oh well it's a business decision" to that I say BULL$&IT! No excuse for this type of treatment. In my lifetime of grilling I have made 4 retail purchases from Weber. 2 Kettles and 2 gassers. They were not cheap. But I bought them because I felt I got a quality product. What I didn't expect was to be left high and dry.
I know some of the people on this group are Weber retailers. To them I'll say "I am not trying to kick the shovel out of your hands" I understand you NEED to make a living. My gripe is with Weber directly not with the people trying to make a living.
I truly hope with this new round of products Weber stops going for the "cheap". But, sadly when the company was taken over the handwriting was on the wall.
This is all I can share for now
The last mention of 25 year warranty is in the 2013 Weber Catalog. 2014 catalog offers no details other than "limited warranty". 2015 catalog touts a 10 year warranty. So with 2017 we'll be 4 model years away from the last grill with a 25 year warranty.yeah I guess the 25 year warranty has been long gone.
I think the photo on the Home Depot site of the new burners is interesting. Tapered burners that provide even gas pressure from front to rear for even heat. Looks like a rectangular box with S/S nipples inserted into the top vs. the punched holes we're used to.
This is all I can share for now
Hopeful to see some grilled food pics, and your review of the performance. I think you would get a chance to use your grill a lot this holiday season. More pictures please.
The family
PaulK provided some measurements in this reply earlier in this thread.It looks stubby like the leaked pictures. Also looks like the grate and shelves sit taller than current Genny. Wonder what the grate to dome height is. Maybe just because it's wider??