I used Royal Oak lump for decades. It worked well for me. It really is good stuff. Once you learn it's idiosyncracies, it's very easy to use.
But I recently switched to Stubb's briquettes and like it better than RO for a lot of reasons..
Stubb's is just as "clean" as RO, costs less per pound, lights a bit easier, seems more consistent as far as temp. regulation goes and it produces very little ash.
Stubb's is charred wood with a corn starch binder. Nothing else. Clean enough for me.
Make no mistake, RO lump is good stuff. I dumped them because over the course of two weeks I emailed them a few times with a simple question. No response.
So I called the tiny hamlet of Bradleyville, Missouri where they're located, asked my question, and got a rude response.
They are a family run outfit and I think they have a snotty niece answering the phone and a lazy nephew whose job it is to answer email, but doesn't.
RO is rarely, if ever, on sale. And if you do see it on sale, it's the store giving customers a break, not RO. This was told to me by the RO rep.
I was also rather loudly, proudly and haughtily told the company has never offered coupons for their products in its 50 something year history.
The RO rep I talked to was a snide little titch. I ended up telling her, "Hey lady, you're selling burned wood here not Wedgwood China. Relax."
That's when she hung up on me.
So I cut RO loose. Why support a company that is rude to its customers? I'll never use it again. But do remember, it is a decent product.
My wife says I have "Irish Alzheimer's." I can forget anything but a grudge.