?????Not Available for Retail Sale
Update!! Wow weber have great costumer service. I called in looking to buy replacement parts, next thing you know they're sending me free replacement part cover under warranty. All I needed was proof of purchase. So basically I got an 14.5 wsm for 20 bucks. Fyi I seen several 14.5 wsm in Houston for $150.
That is top notch customer care from Weber.
Bump.
You're kidding me.
They offered you a warranty on a 20.00 WSM?
I know what Rusty's thinking...
https://tvwbb.com/showthread.php?69499-New-14-5-Weber-Smokey-Mountain!
It goes to show that YMMV depending on a lot a factors, including which agent takes your support call, the way you present your problem over the phone and the information your provide, the agent's mood that day, the phase of the moon, level of the tides, and who knows what else.
Rusty- what happens if you register yours online?