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Yes, sometimes Customer Service can be uneven. It's kind of the luck of the draw whether you get an agent who is knowledgable, caring, goes above/beyond, etc. and one that's not. :confused:

Sorry, although funny, I've had to modify the thread title. Using provocative language in posts causes Google to flag as potential sexual content which harms my ability to sell advertising on the site, which helps pay the bills around here. :confused:

If this thread hits 1000 posts, I'm going to start charging by the post. :LOL:

Denver.

Rafael Sanchez (who I don't think is a forum member) sent me an update to the index to include July/August 2024 through November/December 2024. Thanks Rafael! https://tvwbb.com/docs/cooks-Illustrated-index-1993-2024.xlsx

Problem account closed.

Not for me, and no complaints from others.

I want to apologize to members for not seeing your reports this morning regarding political comments posted on the forum. As someone surmised, I was up into the wee hours of the morning watching the election results and in fact was checking the forum for inappropriate posts. But then I succumbed...

Let me know if DM is work now. Please report stuff like this to me when you notice it. https://tvwbb.com/threads/problem-with-direct-messages.99807/

Yesterday I made a change to the Direct Message feature that appears to have locked some of you out of this feature. I will attempt to undo the change to fix the problem. I was trying to make it so that new members must have 5 posts under their belt before they can Direct Message other...

John, thanks for bringing this to my attention, I’ve deleted that account. Please be vigilant everyone, especially when dealing with people you don’t know in private messages.

Not the first time I've deleted that meme and probably not the last time, either.

Joan, you’re always welcome to post whatever you like, including recipes, but I won’t force others to post recipes because you think they’re being impolite for not doing so.

Well, I respect your opinion but I’m pretty sure you are the only member who thinks like this. Folks enjoy seeing photos of prepared food without knowing the recipe behind it, same as enjoying a photo of someone’s new grandchild without knowing all the details of how it was made! Just appreciate...

Yes. :)

Good on you Jon, you’re doing great work! My sister and her husband are in NC now with a Tennessee church group and Samaritan’s Purse mudding out homes. Their names are Larisa and Ken Pistorio. Unlikely you will run into them, but stranger things have happened! Your OBR experience mirrors mine...

My experience has been good overall. There was a period of a couple of weeks where some units including mine were categorizing everything as the same event type, but they got that straightened out. The only tiny glitch for me is that the unit can’t differentiate between a water softener event...

I think I believe what they say in this blog post, but I don’t think it’s telling the whole story. I think they realize they’re missing an opportunity to sell by not being on Amazon and will have to accept some level of unauthorized resales of their own products...

It’s official. $169.99. https://www.weber.com/US/en/griddle/griddle-inserts/rust-resistant-22-round-griddle-insert/3400382.html