Jim Lampe
TVWBB 1-Star Olympian
i had the same problem, fortunately New Berlin is a few miles from here so i drove there to retrieve my delivery... that really f***ed them up...Had a warranty claim with Weber. Smooth enough and got an email on Tuesday that it was shipped with FedEx along with a tracking number. Tracking said shipped, arriving Wed. Amazing-hard to believe. Well, today (Thurs) there is "no scheduled delivery date available" and in fact is in New Berlin, WI just sitting with the delivery date pending. As bad as FedEx has been lately, why would Weber stick with them as their shipper?
yeah, FedEx sucks.