Hello everyone,
I purchased the ELX6 in October. So far, just like in life, there are bad and good things I have found with the smoker. My chief complaint is the amount of ash that ends up in the bottom of the cookbox. There it combines with the grease from the cook and makes a dam. For a long smoke the grease then flows outboard and then drips down between the legs through the unsealed wall and bottom of the cookbox. Every cook I get very little ash or grease in the removable drip tray/ash tray. I have went round and round with Weber about it. Definately doesn't seem like the smoker works like the videos on the website. Just trying to get a feel for if this is a design flaw or did I get a lemon. Pictures attached. Would appreciate any help/advice.
I purchased the ELX6 in October. So far, just like in life, there are bad and good things I have found with the smoker. My chief complaint is the amount of ash that ends up in the bottom of the cookbox. There it combines with the grease from the cook and makes a dam. For a long smoke the grease then flows outboard and then drips down between the legs through the unsealed wall and bottom of the cookbox. Every cook I get very little ash or grease in the removable drip tray/ash tray. I have went round and round with Weber about it. Definately doesn't seem like the smoker works like the videos on the website. Just trying to get a feel for if this is a design flaw or did I get a lemon. Pictures attached. Would appreciate any help/advice.