Have 4 Webers and find the quality and service to be going down hill.


 
Benny Gilbert said:
Larry, would you mind if I quoted this in the Weber Customer Suggestions presentation I am currently working on? Quality control is a huge aspect of it, and stories like this would be ideal to put in. And for the record, you would receive full credit in the presentation.
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Feel free. I'd offer you a photo of the old, damaged lid but I gave it away years ago.
 
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