Dave O'Brien
TVWBB Member
Jerry-
When did you get the unit, if your getting no where with her ask to speak to somebody else. I have heard nothing but good things about their customer service....until now, post a video and offer to send it to them so they can see the issues..
Did you try a cook without the water?.....foiled water pan?
When did you get the unit, if your getting no where with her ask to speak to somebody else. I have heard nothing but good things about their customer service....until now, post a video and offer to send it to them so they can see the issues..
Did you try a cook without the water?.....foiled water pan?