Mark Schnell
TVWBB Member
Ron, your point about them achieving the economy of sale that allows them to make a few bucks is a good one. I was thinking about how much it costs Weber to have such good customer service. I mean, it sounds like if you can show them even the smallest little defect in their stuff they ship out replacements right away. Stories about replacement bowls and lids arriving two days after a phone call abound here. That must cost a fortune for them and the sheer volume of sales they have to produce to absorb that cost must be huge too.
So like I said earlier, I'm sticking with 'em. I'd love to buy some colors but still love 'em!
So like I said earlier, I'm sticking with 'em. I'd love to buy some colors but still love 'em!