Richard in NS
TVWBB Wizard
Thanks Brad, yes I did get the reply, that if I pay to ship them back y'all will issue a refund. I appreciate that. I decided to keep them since by the time I pay for return shipping I'm in deep enough to use them on another grill.
My frustration is, and granted this is a sample size of only two grills, but my older 2013 WGA gas and newer 2019 WGA charcoal both have lids that are held open by the crown of the grate itself. Your website says that there may be lid tab interference, but that can send people down a slippery slope of cutting an access notch for the tabs (easy to notch) then finding out it's in fact the crown of the grate itself blocking the lid (difficult to notch)
Respectfully I really strongly disagree about a loose fit being a good thing, particularly with charcoal. The more you can control airflow via the top vents the better. The gap in the lid opening means the top vents have to be closed up for the same temp, which is not ideal for charcoal. It also means you can't seal up the grill to snuff out the charcoal.
Ultimately, I do understand the frustration and complications of making parts while also dealing with an OEM making changes out of your control. I think you are all handling this well. But you might want to add that the grate top itself might hold the lid open or that some custom fitting may be required. It would've been a lot easier to make some notches before I "seasoned" them and discovered the interference.
Jacob, could you post some pics of how it holds the lid up please. I m not getting the picture in my mind of what you are describing. Getting too old I guess.
Thanks, Richard.