I was in advertising for years in N.O. and Ruth's Chris was one of my clients for about 1-1/2 to 2 years. N.O. was Ruth's first two RCSH properties and we were where home office was located until Katrina. Ruth must've rolled over in her grave when they moved HQ to Florida after the storm -- she'd already sold it a couple of years before she passed away. We represented Ruth's owner-owned stores and a couple of the then-franchises. Now there are more than 50 worldwide, I believe. There were about 20 total when they were my client. Let me be clear about one thing: Each outlet cuts it own meat and it was dry-aged when they got it and dry-aged a bit more in-house. Though they had recipes to follow, all their food was prepared from scratch and not bought pre-made from distributors. Each franchise was also allowed to make a couple of things unique to their area, say a certain kind of appetizer or dessert.
They do put a pat of butter on the steaks prior to serving to make the stake sizzle (that's how we advertised it -- sizzling -- and that's how Ruth wanted it served) but they have never put a stick of butter on each steak. You can request no butter if that bothers you. Ruth was really adamant about serving steaks the way they looked in an ad. She wouldn't even let us put parsley on the plate with the steak since they didn't do that in the restaurant.
She was a lovely lady and wonderful to deal with. Once my husband and I went without reservations and there were no tables available -- Ruth took us in the office and we ate there. She was a very smart, hardworking, level-headed woman who did a lot of kind things for people that no one knew about. I know, as I witnessed a lot of her kindnesses. She also hired only middle-age to older women as waitresses, and this was at a time when no upscale restaurant in N.O. was using women as servers. Her staff was loyal beyond belief. And deservedly so.
And get jealous, 'cause when I represented RCSH, Ruth would sell me steaks so we could cook them on the grill! Yippee!