I ordered over 70 lbs of custom 304 SS parts made by someone I consider a friend. We realized after that we should have had that shipment in multiple boxes instead of one box with 70+ lbs of 304SS. You can imagine what that box of parts went through in the shipping process. I called my friend and told him what happened and he said that if I felt comfortable tapping them back to square if anything happened he would replace them for free in a package by them self or if I didn't want to do that he would replace them free of charge.
I think most of you probably know who the seller of these grates is. I never showed these pictures before because I don't want to show him in a bad light. He doesn't deserve it and would do just about anything to make sure I'm a satisfied customer or anybody else. Also his work is impeccable as he is a highly respectable Craftsman.
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