This thread is still going, wow! My summary on the Smoke Fire: I bought it in May 2021 and it ran bullet proof until Feb 2024, and then I had a series of problems with it. Weber Customer Service was quick to respond and stood behind their warrantee. They replaced; The Fan assembly, The Auger & Motor assembly and most recently the Glow Plug Bracket assembly and a Glow Plug. And they threw in a bag of Weber Smoke Fire Pellets, GrillMaster Blend.
I anticipate that my Smoke Fire will be in fine working order once I install the Glow Plug Bracket Assembly and if it is, I'll be a happy camper again. I would expect it to go another three years and imho, $1,200 pellet grill that goes six years is not bad, not bad at all. Granted, I was disappointed when it broke down when it did, however Weber Customer Service restored my faith in Weber and it's brand. My Kettle is 39 years old and still going strong, the rotisserie ring, spit and motor are 10 years old and still going strong. My 22" WSM if probably coming up on 5 years, and it's going strong, my 18" WSM is probably 10 years old and I abused the hell out if it and it's not necessarily a good smoker as it was intended, it's a great high heat (fire) oven for pizza and anything else you'd want fire roasted. Long live Weber BBQ's