If there are any cold weather users I would appreciate if you could tell me how long it takes to get to 600 degrees preferably when the outside temperature is 35 degrees or lower. I had several issues the other night one of which was that it took 35 to 40 minutes to reach 600 degrees. Outside temperature was 35 degrees, I had fresh Weber pellets in the auger tube and hopper, I was plugged directly into the wall outlet, software and firmware were current and the grill was clean. A few days prior with similar weather it only took 11 minutes. Weber support is telling me that 40 minutes is not unusual at that outside temperature. They haven't figured out what to do about the grill shutting down twice before reaching temperature and promised to get back to me by the end of day tomorrow.
Thanks to anyone that can help.
Thanks to anyone that can help.