Kelvin in AB
TVWBB Fan
WOOHOO... that's called stepping up to the plate... Good on you Weber...!!!
Weber agreed to send a replacement free of charge out of warranty.
Well I would not throw Member's Mark into your naughty list because they will specifically replace the entire grill or refund your $$$ if you're EVER unhappy with it so IMHO that trumps anything Weber can/will offer. Costco is the same. All they ask is you save your receipt. Weber doesn't even actually never did come close to that type of guarantee
Not sure. I don't think people would be as inclined to return a grill as say an appliance. My buddy buys these high end blenders Vitamix. Whenever a newer model comes out he takes the old one back to Costco, and they happily exchange it. They are nearly as much $$$ as a grill. I think most people pass on taking the grill back because of the size issue
This kind of abuse of the policy is exactly why so many companies have watered down their return policies and warranties. People like that end up ruining things for the rest of us.My buddy buys these high end blenders Vitamix. Whenever a newer model comes out he takes the old one back to Costco, and they happily exchange it.
This kind of abuse of the policy is exactly why so many companies have watered down their return policies and warranties. People like that end up ruining things for the rest of us.
This kind of abuse of the policy is exactly why so many companies have watered down their return policies and warranties. People like that end up ruining things for the rest of us.
Weber agreed to send a replacement free of charge out of warranty.