Don't ever ask.....


 
Brad Olson said:
Train backup, or train your replacement? Sometimes they're not too different...
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<snort> I do more before I finish my first cup of coffee on Monday morning than most of these "admins" do all month. As an example.... a P2 ticket came out with a filesystem problem (that really SHOULD have been caught on Sunday, but I digress....) After applying an immediate remediation, collected the appropriate files from across the enterprise, wrote an analysis tool and found 6 more hosts that also need to be addressed. Total elapsed time of under an hour, offshore was still looking at the initial problem.
 
Dustin Dorsey said:
I started in 2008. I service pretty much only Canon copiers but the whole range practically as we are an small independent dealer. I've had to go to the training facility in Dallas a few times to get various certifications. Most of the training is online now and it's not that great. Before that I worked for Reynolds and Reynolds repairing circuit boards for printers.
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We did lots of hands on training. I was one of the lead trainers. Helped develop some of the training programs mostly when they brought out the newer color laser lines back in the 90's
 
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