Raleigh W.
TVWBB Member
OK, I've never had any issues with the SmokeFire. I'm one of the original owners who ordered long before they went on sale and it's been rock solid for all three+ years. Until today.
On Saturday I used it to cook some chicken. I saw that there was an app update so I checked prior to cooking and there was a corresponding firmware update as well. I updated everything and had a dramaless cook. I love the new features.
Today I went to cook a steak and I had no power. I checked the breaker, verified that power was getting to my outlet and still no luck. I pulled the fuse and from what I could tell it looked fine, no scorch marks and it was still white. I don't have a replacement fuse to try but it seems strange that this happened on the first startup since the update. I resorted to my charcoal Platinum to cook the steak. No fuses with that one.
Has anyone else had this issue? Has anyone else seen a blown fuse with no markings? I'm thinking it has to be the fuse because there's no indication that there's any power getting to the controller. What else could it be?
I haven't contacted Weber yet. I figure if there's a systemic issue I'll hear about it here first. If it's a one off then hopefully I can just replace the fuse. If it's a controller issue that more serious and Weber will definitely hearing about it.
On Saturday I used it to cook some chicken. I saw that there was an app update so I checked prior to cooking and there was a corresponding firmware update as well. I updated everything and had a dramaless cook. I love the new features.
Today I went to cook a steak and I had no power. I checked the breaker, verified that power was getting to my outlet and still no luck. I pulled the fuse and from what I could tell it looked fine, no scorch marks and it was still white. I don't have a replacement fuse to try but it seems strange that this happened on the first startup since the update. I resorted to my charcoal Platinum to cook the steak. No fuses with that one.
Has anyone else had this issue? Has anyone else seen a blown fuse with no markings? I'm thinking it has to be the fuse because there's no indication that there's any power getting to the controller. What else could it be?
I haven't contacted Weber yet. I figure if there's a systemic issue I'll hear about it here first. If it's a one off then hopefully I can just replace the fuse. If it's a controller issue that more serious and Weber will definitely hearing about it.