Just curious if anyone has any inside knowledge. Lowe's and Ace Hardware in my area can't move Smokefire pellet grills at this time. They have them in stock and on the floor and in the warehouse, but they can't move them. The EX6 is priced at $999, not sure what the EX4 is marked down to, but they can't sell them. Ace Hardware hasn't sold a Smokefire grill since March and they took back a couple they sold. The sales associates at both stores said Weber's going to have to take these back, they've been sitting in our warehouse since Feburary. What do you guys think? Will we get a version 2?
I was surprised neither store carried the parts to fix the problems. You buy one, you have to call Weber's customer service and have the parts shipped to you. Seems like if Weber was serious, they'd have the warrantied parts already at the stores selling with the pellet grills.
I was surprised neither store carried the parts to fix the problems. You buy one, you have to call Weber's customer service and have the parts shipped to you. Seems like if Weber was serious, they'd have the warrantied parts already at the stores selling with the pellet grills.