AdamStockwell
New member
So long story short my $2800 "Built for life" Summit grill needs cabinet parts that are discontinued by Weber, It also has cook box rust but that part is available for $300. I am sure it was there before year 10 but I didnt notice it until now 10 yrs 6 months.
I have searched around and the 3rd party suppliers are all out of stock and status discontinued. So now I am forced to either build this into a new enclosure or replace the grill. I am extremely disappointed in Weber. My old Sams $399 grill made it 8 years and was only replaced because I wanted this Weber Flagship.
I reached out to Weber via Twitter and they said " we like to support our older grills and are not sure why those parts are discontinued"
Does anyone have any links or contacts I can try other than the team member that answers the twitter feed? I really feel let down by this purchase. I expected to be able to keep this grill running for 20+ years and given the price I should have been able to. I feel that I need to share my disappointment with someone further up.
I have searched around and the 3rd party suppliers are all out of stock and status discontinued. So now I am forced to either build this into a new enclosure or replace the grill. I am extremely disappointed in Weber. My old Sams $399 grill made it 8 years and was only replaced because I wanted this Weber Flagship.
I reached out to Weber via Twitter and they said " we like to support our older grills and are not sure why those parts are discontinued"
Does anyone have any links or contacts I can try other than the team member that answers the twitter feed? I really feel let down by this purchase. I expected to be able to keep this grill running for 20+ years and given the price I should have been able to. I feel that I need to share my disappointment with someone further up.