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Dan, not familiar with the grate blocking the vent issue or Bryan S's mod to fix, post a link? I agree that with the increase in price out of round conditions, missing and incorrect parts, etc should not be happening. My front door was not contoured properly either but was a quick fix.

Based on the open boxes holding small parts, old style charcoal grates and my crudely photocopied instruction manual, it seems Weber was in a hurry to catch up to existing orders. It seems unlikely it was an oversight but it is possible. It will be interesting to note their response to our...

Forgot...the stubby screwdriver does make things much easier. Also - does your instruction manual look like something someone printed out on a black and white home copy machine? It is a small point but mine looks totally homemade, in flat black and white. The instructions were less than...

I ordered mine first week in January, Amazon listed delivery late February or early march. Next thing I know Amazon listed them as in stock and I got an email and received it January 15th. Believe it or not I did not open the box or assemble it until today. I have never seen the WSM in person...

Funny! I'm not that tweaked, but since I was shorted one of the grate supports I will kindly ask for the redesigned one that should have been included. I just wanted to be sure I got the old model.

Ed, I'm sure Weber will make it right. I'll call them tomorrow or perhaps tuesday with the holiday. I'm a 20 year loyal weber fan! Dan, I'm going to research the "wonky" thread. The lid is rock solid on a flat surface. The bottom of the center section is a little off, but not too bad. The...

link to pic of grate This is the charcoal grate shipped to me with my new 18" WSM this week. I thought they closed up the outside gaps. Did I get sent an old style grate?

I didn't think of trying to rig things up. I will complete assembly and try to do so.

Amazon finally deiivered my first WSM, a new 18" 'er. Got it thursday and opened it today to assemble. A couple issues and questions. This is the charcoal grate I received. It appears to be the older design, not the stated improved design. Can you confirm this? link to grate photo I...

So sorry about those 27 degree temps! The ribs look awesome! I never thought to foil my bricks. They're a tad dirty by now. Also, I always put my water pan on the top grate. I put meat on the remaining top grate (up to a 10 pound butt) and also put food underneath where your water pan is. I've...

RO - you brought up a cool point. I have the rotisserie also. I could have been using it in conjunction with the "kettle smoker" all along! If my WSM doesn't get here soon... As for wood chips, I started using them at first before getting chunks. I soaked them 30 minutes in water, added a big...

I've been using this method for over a year, as I was saving for my WSM. I foiled the bottom grate, used two firebricks slightly offset, loaded kingsford with wood chunks mixed in, and let 'er rip using a modified minion method, lighting a dozen or so coals to start. I began with a water pan...

Awesome! Thanks. I just wanted to place the order. Waiting for shipping is not a problem. I wanted to support the site and get the free shipping.

I missed the boat on the $199 classic. I somehow ended up with exactly $300 in Amazon gift certificates, and am SO looking forward to the new improved wsm after a literal 4 year wait. Now Amazon is not currently offering the free shipping direct from them. The link here is to a third party with...

PLEASE send me a link!!! I got the last of my Christmas presents today, and I got enough Amazon gift certificates to get the wsm, even though the price jumped $100 in the last couple months. Now I log on to Amazon, use the link here, and nowhere do I see Amazon selling the 18 1/2 with free...

Is there a link missing? Where is the good price? Someone buy it already???

I will check local Ace Hardware dealers. I got a great deal on the "extinct" weber smokey joe platinum last season. Last one. I have not seen WSM's locally at anything near the $199 Amazon sold them for.

Thanks for the heads up. I will definitely be checking the second hand market. At $150 plus shipping, that puts it near the cost a month ago of a new one shipped. You snooze you lose. I was just in the market at the wrong time. Literally a matter of weeks. After emailing Weber, it is apparent...

It seems everyone is out of the 2820 or classic WSM. From current pricing at places like Ron's, I can only hope Amazon lowers their price on the 18" after the holidays. I've been saving a couple years for the 18" and was set to pull the trigger when I noticed Amazon quit advertising the 18"...

Holy Crap! The link today is to the old style weber for $339 plus over $60 in shipping??? Why wouldn't somebody buy the new model for $299 shipped free?