Mike Leiter
TVWBB Pro
All I have to say is KUDOS to Amazon for their customer service and quick shipping. The exchange was slated for Tues and it arrived tonight which I was very surprised about. New one is 100% there with all parts and no damage so I will probably spend the next few hrs putting the mods on it. They also delivered my new handles and extra grate at the same time with the same quick shipment so I now have those too..
If you want to get one I say use the site link and order one through Amazon. It helps this site and from what I found customer service is top notch if their is an issue..
On a side note...From looking at the picture here you can see the one of the right is the old box and how much tape it had on it. The one on the left of the pic is the new one and it has much less tape on it. Makes me more and more believing it was a return to start with or opened somewhere along the line. Ignore the gun on the top of the smoker...LOL My son was putting a new scope on and happened to lay it down on the box right before the picture.
If you want to get one I say use the site link and order one through Amazon. It helps this site and from what I found customer service is top notch if their is an issue..
On a side note...From looking at the picture here you can see the one of the right is the old box and how much tape it had on it. The one on the left of the pic is the new one and it has much less tape on it. Makes me more and more believing it was a return to start with or opened somewhere along the line. Ignore the gun on the top of the smoker...LOL My son was putting a new scope on and happened to lay it down on the box right before the picture.
