OneGrill.Com Customer Service

A few weeks ago I placed an order for a One Grill Electric Rotisserie Motor Via Amazon.Com which was damaged in shipment. I then sent a direct Email message to One Grill with a couple of photos showing the damaged Motor. I received a quick response from Brian of their Customer Service addressing my concern in which a replacement Rotisserie Motor arrived the other day in good condition and I did not have to return the damaged unit. Although this Motor was sent by One Grill at no additional cost I did have to pay Costa Rican Custom Duties.


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Richard in NS

Good to know they have good customer service. I have had their rotisserie for five years or more and am very happy with it. No issues! Thanks for letting us know.