I've been running ET-73 food probes without issue, just got myself an ET-732 pit probe and when I plugged it in it still said OFF. After messing around with all the software settings and moving the probes from port to port (each time the 73's worked and 732 said OFF on any port), I finally noticed if you pull the ET-732 probe jack out of the socket a little bit it comes to life. Next to the 73 plugs the 732 plug needs to stick out of the jack a bit further (not inserted all the way in). A quick visual inspection of the plugs and it is easy to see the 732 is a bit longer, don't know why, but that was causing my issue. Hope this info helps out someone else....
Just FYI, my ET-732 probe does NOT have continuity between the braid and the shield but does seem to be working properly (*when not plugged all the way in), the DC resistance measures 1.075Meg Ohms on my Fluke 76 True RMS meter. My ET-73 probes DO have continuity braid to shield, however.....
Edit:
Well, the new ET-732 functioned properly as a pit probe for about an hour, then suddenly it's showing OFF. Like others have posted, I sometimes see brief moments of readings from the probe. Since I noted previously that there is NOT continuity between the braid and the shield of the plug, it was easy enough to tap the braid to ground (LAN port housing) and bingo, I get a reading! Tap the braid to ground I get a reading, remove it no reading. Repeatable.
This finally kicks my brain in gear... The reason the 732 worked when it did is because the 732 braid (ungrounded) was touching the grounded braid from one of my 73 probes. If a 732 touches a 73 it gets the ground it needs, otherwise the 732 appears to be floating (no ground, don't know why)
So you need to tether the 732 and 73 cables together to ground out the 732 or figure out a way to get the braid permanently connected to the shield on your 732 probe (I am going to look into that in the morning). I'm interested to hear if this works for the rest of you that are having problems with the 732 probes, I think (hope) this may solve the issues....