RDOwens
TVWBB Super Fan
After much research, my wife finally gave the okay to purchase an EZ-Que rotisserie for the kettle. With Father's Day, my b'day, and our anniversary all lined up, I was excited.
Checking the web site I saw the 8" basket unit is out of stock. No e-mail was returned. Finally, I called. They are out to bid for a new source. The guy thought four to five weeks, but my experience is that these things will take a lot longer to get to market.
How can they run out of stock at the beginning of the grilling season (even if some of us grill all year long)?
Normally, I would just not give them the business and purchase a different rotisserie. I just happen to think this is the unit that will make me most happy in the long run. I can't stand poor customer service. Grrr . . .
Checking the web site I saw the 8" basket unit is out of stock. No e-mail was returned. Finally, I called. They are out to bid for a new source. The guy thought four to five weeks, but my experience is that these things will take a lot longer to get to market.
How can they run out of stock at the beginning of the grilling season (even if some of us grill all year long)?
Normally, I would just not give them the business and purchase a different rotisserie. I just happen to think this is the unit that will make me most happy in the long run. I can't stand poor customer service. Grrr . . .