I've used my 2012 model once in the two months I've had it.
Bought it from some warehouse here in Atlanta that apparently sells either rejected shipments or damaged boxed items. The grill was brand new, but had a bent front handle and 4 or 5 minor scratches in the lid. It was also missing the thermometer and bezel.
I bent the handle back straight, and used 1600 degree paint to touch up the spots where the paint flaked on the rebend. Then contacted weber customer service and they very promptly sent a new thermometer and bezel with minimum questions asked.
Unfortunately I just bought a large Big Green Egg and, between it and my Bubba Keg grill the 26 3/4 kettle will probably be used only for really large gatherings, where a lot of chicken leg quarter (or other large pieces) need to be cooked. I only paid $180.00