Weber Grate Warranty.
- Thread starter timothy
- Start date
Kyle in Woodstock
TVWBB Guru
I couldn’t find anything on Weber.com
If he ordered off Amazon, he could try reaching out to Amazon or the seller and explain the problem.
If he ordered off Amazon, he could try reaching out to Amazon or the seller and explain the problem.
I would just call weber and tell them. It would be helpful probably to have a proof of purchase since i doubt they have serial numbers on it.
If it were me, I would push for a replacement regardless of what the warranty is. IMHO, it should be at least a year. Broken weld is a warranty/quality issue, vs something like rust on a steel grate which can be more of a use/environmental factor.
If it were me, I would push for a replacement regardless of what the warranty is. IMHO, it should be at least a year. Broken weld is a warranty/quality issue, vs something like rust on a steel grate which can be more of a use/environmental factor.
Bruno
TVWBB Honor Circle
Best customer service I have ever dealt with, tell them the facts and if they can help you they will quickly.
I have had replacement grates sent for my Q-320 which was above and beyond! Not to mention all kinds of parts for my WSM, kettles and Q-320.
Try them they are fair!
I have had replacement grates sent for my Q-320 which was above and beyond! Not to mention all kinds of parts for my WSM, kettles and Q-320.
Try them they are fair!
Chris in Louisiana
TVWBB All-Star
Tip: I have registered my grills/smoker online with Weber, which makes it easier for them to handle warranty claims and make sure you get the right parts.
It's easy to do when the grill is new and the paperwork is in hand, but finding the serial number much soot and grease later can tricky.
It's easy to do when the grill is new and the paperwork is in hand, but finding the serial number much soot and grease later can tricky.
Tom Bagley
TVWBB Member
My Weber warranty experience was grate, they replaced the Summit grates after year 2 or 3 when a weld or two failed, replaced the stainless steel hood when the regular steel inside liner rusted out at year 5 or 6, replaced the gas regulator when it cracked and replaced the flavorizer bars when they rusted through. Now all of the above occurred several years ago so it what it is, I also recall grates having a 3 or 5 year warranty.
The SS hood they gave me just a tad of push back as the SS was in good condition but the liner wasn't, I made mention of the rust falling on the food as it cooked and that's all it took, new hood on the way.
The SS hood they gave me just a tad of push back as the SS was in good condition but the liner wasn't, I made mention of the rust falling on the food as it cooked and that's all it took, new hood on the way.
