Thanks to Doug Selman for sharing this notice from ThermoWorks.
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Warning regarding ThermoWorks products at Amazon, eBay and other sites
The lowest internet prices for ThermoWorks products are available at thermoworks.com and through special offers received by subscribers to ThermoWorks emails.
Amazon, eBay, walmart.com, sears.com and their sellers are NOT Authorized Dealers. There are unscrupulous sellers at those sites who have purchased ThermoWorks products at retail prices and are then re-selling them at significantly elevated prices, sometimes 2 to 4 times the Authorized List Price. After receiving numerous complaints from customers who were victimized by those listings, we felt it was important to do what we could to warn unsuspecting consumers.
Furthermore, we have received a growing number of complaints that such sellers are offering counterfeit, copycat, stolen units, and "Open-Box" units as authentic NEW ThermoWorks products. Thus, from January 1st of 2016, technical support and warranty coverage are only available on ThermoWorks products that are purchased direct from ThermoWorks or from ThermoWorks' Authorized Dealers. In this way we know the consumer is fully protected and we can protect our reputation for treating customers fairly.
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Warning regarding ThermoWorks products at Amazon, eBay and other sites
The lowest internet prices for ThermoWorks products are available at thermoworks.com and through special offers received by subscribers to ThermoWorks emails.
Amazon, eBay, walmart.com, sears.com and their sellers are NOT Authorized Dealers. There are unscrupulous sellers at those sites who have purchased ThermoWorks products at retail prices and are then re-selling them at significantly elevated prices, sometimes 2 to 4 times the Authorized List Price. After receiving numerous complaints from customers who were victimized by those listings, we felt it was important to do what we could to warn unsuspecting consumers.
Furthermore, we have received a growing number of complaints that such sellers are offering counterfeit, copycat, stolen units, and "Open-Box" units as authentic NEW ThermoWorks products. Thus, from January 1st of 2016, technical support and warranty coverage are only available on ThermoWorks products that are purchased direct from ThermoWorks or from ThermoWorks' Authorized Dealers. In this way we know the consumer is fully protected and we can protect our reputation for treating customers fairly.