Hi Frank
I ordered one and had it sent to the UK, Had a real bad time getting hold of the guy by email and phoned in the end. He did say he was very sorry.
I run a couple of small companies myself and hate bad service, normally I just don't buy the product but I really wanted to try this.
Wow, I am really glad I did carry on trying, it is a great unit. Please give them a phone.
Simon