I'm trying to get everything together so I can try out the BRITU once my Weber smoker finally gets here (rant to follow...). I haven't found any good local sources for wood other than the most common stuff. I need to get some White Oak, but don't want to get a huge bag or pay through the nose for shipping. Anybody have a favorite source for about 5-10 pounds of the White Oak chunks? The places I've looked so far want almost as much for shipping as for the wood, or require you to buy 20pound or larger bags.
On to the rant!! I ordered my Weber June 6 ($179 plus $16 shipping), and it was supposed to ship on June 8 for delivery this week. The delivery time would work out perfectly, as my dad is coming to town for Father's Day and I wanted to provide a rib feast. No delivery by Wednesday, so I call to get a tracking # so I can be sure it'll be here in time. Then I'm told they don't even have it in stock, contrary to the order confirmation. By the time they finally get back to me with a ship date, it's shipped ground service and won't be here till next week, and it's too late to order from another source. A buddy of mine ordered his from http://www.ewins.com this past Monday (1 full week after I ordered mine) and he got his this past Wednesday - 2 days after ordering!
The bright side so-far: after my first complaint about their ship date, they refund my shipping cost, so now I've got a good deal on the Weber at $179 delivered. After my additional e-mail complaint about their not being able to fulfill my order to my satisfaction, they offer a 15% refund if I keep the smoker when it shows up! That puts my Weber at my door for $153 (assuming it shows up!). My weekend plans are trashed, but at least I can still do the ribs purchased on my Weber kettle.
On to the rant!! I ordered my Weber June 6 ($179 plus $16 shipping), and it was supposed to ship on June 8 for delivery this week. The delivery time would work out perfectly, as my dad is coming to town for Father's Day and I wanted to provide a rib feast. No delivery by Wednesday, so I call to get a tracking # so I can be sure it'll be here in time. Then I'm told they don't even have it in stock, contrary to the order confirmation. By the time they finally get back to me with a ship date, it's shipped ground service and won't be here till next week, and it's too late to order from another source. A buddy of mine ordered his from http://www.ewins.com this past Monday (1 full week after I ordered mine) and he got his this past Wednesday - 2 days after ordering!
The bright side so-far: after my first complaint about their ship date, they refund my shipping cost, so now I've got a good deal on the Weber at $179 delivered. After my additional e-mail complaint about their not being able to fulfill my order to my satisfaction, they offer a 15% refund if I keep the smoker when it shows up! That puts my Weber at my door for $153 (assuming it shows up!). My weekend plans are trashed, but at least I can still do the ribs purchased on my Weber kettle.