Lid holder issue with new Performer


 
Claude M

Claude M

TVWBB Super Fan
Strange issue, one of the gray rollers on my Performer melted into the bowl. Then when I removed it, it came off with the enamel that it melted into. My 2005 Platinum with the identical system still has the original rollers on it. The only difference is that on the Platinum the rollers spin freely, yet on the Performer they are pressed tightly into the bowl. This part was already assembled out of the box so I didn't mess with it, although it did catch my attention that they were not loose and able to spin like on my Platinum. Anyone else see this on their Performer? I purchased this grill in March, Weber had me send them some pictures, parts to come in 10 days, but if they are the same (tight against the bowl) they will melt too. Will need some sort of mod to not tighten them but yet not have them fall off.
 
Claude I went up on the Weber site and looked at the schematics for the Performer. My eyes are old but it looks like there should be a washer between the roller and kettle. Mine is from 2007 and they spin freely. Assuming I'm wrong and there is no washer in the kit you receive, it's easy enough to put one there.
 
The only time my rollers spun freely on my 2010 performer was when it was hot enough to melt the plastic:D I recently received an new bowl from Weber due to some cracking of the porcelain coating, and they also sent me a whole new tuck away holder as well.
 
Rolf, thanks for looking into it. The washer was installed on the Performer and on the Platinum. I can't figure it out, the rollers are the same size as the Platinum. The only thing I didn't do is compare the length of the metal bar to see if the Performer is shorter. Dave, I received a whole new bowl today (what a waste) and the holder should be in tomorrow. Strange issue though, interesting to see it wasn't just mine that this happened to. But once again, Weber went above and beyond, good company.
 
Received the lid holder assembly today, put it all together, replacing the bowl. Looks like Weber redesigned the lid holder. Different gray rollers (bowl end narrow width) and the nuts holding them are a much tighter fit allowing the rollers to stay loose, away from the bowl and able to spin freely. Good job Weber! Now I have to start seasoning the new bowl, what a difference seasoning makes (can't make pizza on this new one yet, they burn on the bottom, stay uncooked on top).
 
Re-viving an old thread, but I looked at a used (2010) Performer today where both rollers were melted to the bowl. And I mean drip was running down the bowl melted...
 
Chad Bman said:
Re-viving an old thread, but I looked at a used (2010) Performer today where both rollers were melted to the bowl. And I mean drip was running down the bowl melted...
Click to expand...

Had this happen to me for the first time just two days ago. It is on my Crate and Barrel Performer. Aaarrrgh!! I'm afraid to chip the melted plastic off for fear that some of the porcelain will come off. I know Weber wouldn't be able to send me a new bowl in that color of green.
 
this has been talked about many times. the problem is that they use plastic, stupid idea, and then it happens to be on the side
where many build a hot fire. me? i would find an alternative like aluminum or some sort of very high temp tolerant plastic.
or just build yer fire on the other end.
 
Same deal with my 2008 (DZ) Performer. I am going to have the tool room make me up a couple from stainless steel next week.
 
The 2007 Performer that I just picked up has the melted rollers too. I'm going to call Weber and get some new ones. I hope it didn't mess up the porcelain.

Wayne
 
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