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So rebuild is done. It took about 4 hours, didn't really mess with the firebox all that much. I am now having problems with the burners but I think it is the regulator. I did check for leaks and didn't find any. Will hopefully have time to replace that tonight. Let the fun continue. For the...

Alright so here is the big resolution 2 weeks out. After not hearing from anyone I called again, got bounced around a bit and transferred, finally landed on someone with half a brain. Ended up selling me the side panels, rear panel, doors, bottom panel, new tool racks for just shy of $200...

sent an email tonight. It has been 12 days and multiple calls to weber customer service. Not happy. This may be my last weber. I've had my eye on a yoder or rec tec pellet smoker.

Thanks guys for the feedback. I sent all requested info and pics above to Weber Monday morning. I have not heard anything back.....may follow up today. Will definitely keep you all posted.

Hey Grill Masters, sucks that my first post has to be about my S-420 falling apart but I am glad to have found this awesome forum. Need some feedback on my Summit that is falling apart. I went to clean the grill over the weekend and the the frame is literally disintegrating from rust. I...