Notn suprising about Rock's not sending all the parts that you were suposed to get,thats par for the course and the norm for Rock's.Don't bother calling to get what you paid for,you won't get it anyway!
John is ok now,he has posted recently on the Ca.BBQ association board.I (as well as hundereads of others)have had the same issues with Rocks/John.John won't EVER answer e-mails,so don't even bother (he actually told me this last year)and he rarely will answer his phone.I found that usually you...
LOL !! Glad you got it figured out.I only need the one unit and the Guru seems so much easier and none of the glitches and problems the Stoker has so that is why I went that way.Since I have the Diamond Plate,I use that for most of the comp meats.When my Stoker was running correctly and I was...
Mark,you will be so busy at a comp and eating them special cherries that you won't have time to mess with your laptop Are you going to Viejas ? I tell you Mark,I got rid of my Stoker and went with the DigiQ,much better unit and great support.
The Stoker sucks,thats all there is to it ! I have read dozens and dozens(no exagerating here)of threads about problems and that John is totally unwilling to address the problems or help anyone in anyway ! I got the DIGIQ II and have already found it to be 199% better than the Stoker unit.I only...
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Amir:
I thought that would be the case .
Sadly, that is one bug that exists in stoker. On both of my units, sometimes it will power on with the blower...
I too have had Stoker problems and I can understand peoples anger and frustration,especially since you can get virtually NO help from John at Rocks for usually weeks,if ever ! I just ordered a DigiQ II today and I am looking forward to putting it thru the paces.I now know of several people who...
Well I used my WSM Stacker unit this weekend at a competion and I had heard about the lid and stacker unit "sticking"together fronm the forum here.Before putting the lid and stacker together I sprayed Pam cooking spray on the "joins" where they connect and no sticking AT ALL ! I also went ahead...