I took my performer out to grill some burgers a couple of weeks ago. I have not used it for about a month or so. I noticed that the paint was starting to chip on both ends of the handle, where it is attached to the lid.
I purchased it less than a year ago. I called up Weber customer service on a Tuesday at 8pm. The lady told me it would be 2-3 weeks. On Thursday my wife called me at work to ask me what I had ordered now. So it took less than 48 hours to get my new blue lid. Thats good service.
I was trying to decide between a BGE or a WSM. Tomorrow I am going to pick up my new 18" WSM.
I purchased it less than a year ago. I called up Weber customer service on a Tuesday at 8pm. The lady told me it would be 2-3 weeks. On Thursday my wife called me at work to ask me what I had ordered now. So it took less than 48 hours to get my new blue lid. Thats good service.
I was trying to decide between a BGE or a WSM. Tomorrow I am going to pick up my new 18" WSM.