R L Bagwell
TVWBB Pro
Hello All:
Several months ago, I purchased a Model 320 Diamond Hone sharpener based on a number of reviews that I had read. According to the user guide, the first step of this two-step process is supposed to create a "burr" on the side of the knife blade, and the second step supposedly grinds down the burr to a razor-sharp edge.
While none of my knives are expensive, high-quality cutlery, neither are they As-Seen-On-TV Ginzus. My problem is, I have been unable to replicate this "burr" as identified in the guide, no matter what I do, or what knife I use.
While the final result is "okay", I would not characterize it as an edge with "hair-splitting sharpness" as purported in the narrative extolling the virtues of the system printed on the front of the box.
An inquiry to tech support/customer service was somewhat disappointing, resulting in the perfunctory "ship it back to us and we'll have a look" response.
Are there any Chef's Choice owners out there who can share their experience with me?
Thanks in advance.
Regards,
Rooster
Several months ago, I purchased a Model 320 Diamond Hone sharpener based on a number of reviews that I had read. According to the user guide, the first step of this two-step process is supposed to create a "burr" on the side of the knife blade, and the second step supposedly grinds down the burr to a razor-sharp edge.
While none of my knives are expensive, high-quality cutlery, neither are they As-Seen-On-TV Ginzus. My problem is, I have been unable to replicate this "burr" as identified in the guide, no matter what I do, or what knife I use.
While the final result is "okay", I would not characterize it as an edge with "hair-splitting sharpness" as purported in the narrative extolling the virtues of the system printed on the front of the box.
An inquiry to tech support/customer service was somewhat disappointing, resulting in the perfunctory "ship it back to us and we'll have a look" response.
Are there any Chef's Choice owners out there who can share their experience with me?
Thanks in advance.
Regards,
Rooster