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I have a Genesis of recent age (3-4yrs) and over the last few months noticed that the grates no longer fit correctly. I came to realize finally that the fire box had warped and recently its gotten much worse. Called Weber and without hesitation they told me they would send me a new one if I was...

I wonder if someone could explain why the Genesis burner tubes have smaller holes in the center of the tube? In my major use (pizza), I find that there is less heat in the center, which obviously has less flames coming from the tubes. Just curious.

I bought a new Genesis 310 LP recently. Have been having issues with the grill not getting as hot as others I have talked to. It eventually gets pretty hot, 500 on the built in thermo, but it takes more than half an hour to do so. Weber states that it should reach 500 within 10 minutes. Others...