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Here's what I do when I have that issue. 1. Make sure everything is off. Main burners, side burner, propane tank. Also, open the lid to eliminate any risk of gas build-up. 2. Turn on the propane tank all the way. You can open it fast or slow - the grill doesn't care. 3. Let the grill build up...

The officially recommended repair per Weber's website for the cookbox is sanding the outside with sandpaper (~200 grit or so) and using high-temp barbeque spray paint. So it'll do the trick no problem. Seconding Rich's recommendation to not paint the inside of the grill.

POR15 is great stuff - I use it on vehicle projects myself. I like self-etching primer on stuff like this because the spray can is easier.

Congrats on 56 years together, and congrats on the nice Performer!

It doesn't turn off, but it barely uses any battery when it's sitting there showing a static number.

The SS ones are $120 from momma Weber.

Congrats on the new grill! My two cents on the grill: - On the stainless steel you can use either Weber Stainless Steel cleaner or Barkeeper's Friend to make it look like new. I also like to use Simple Green as a general cleaner and degreaser. - The cookbox shows signs of a small grease fire. I...

That's a good deal, especially for a red. Get it! :D

If the knobs won't pop back into place, there's an issue with the manifold internals. You'd probably have to replace the manifold assembly, as I know Weber doesn't recommend trying to take the manifold apart to service it.

That's it. The Weber # for those igniter kits is 67847.

Genesis E/S series grills were side knob from '07-'10, and front from '11-present. If it has the side knobs, it has to be a 310 (3 burners, no extras) or 320 (3 burners, side burner). The 330 (3 burners, side burner, Sear Station) started with the front knobs. Igniter kit for that grill is...

In recent conversation, I learned that Weber's going to have a new cover for the Performers. It's part # 7152, and it's available through Weber Customer Service now, and in stores October 1st. The new cover is UV resistant, has velcro to snug it to the grill, and has a 3 year warranty. I did not...

If the brass valve stems are bent (the metal part the knobs connect to) it's possible that the valves are bent and binding up inside the manifold. Unfortunately, Weber doesn't normally cover storm damage.

Ken, the design of the griddle prevents the use of two griddles in the grill - two griddles would trap too much heat under them and damage the grill. Weber # 6506 (as pictured above) fits the Q 300, Q 320, and Q 3200 grills.

The local Sprawl-Marts near me stock them normally, as does the True Value.

The wooden handles from the Weber wood fireplace (made through 2012) would fit too. A two-pack is around $24.

Congrats on the new Spirit! The black shelves are pretty sharp (we only have SS shelves available in the US). Just wanted to point out - since I've seen a lot of complaints online about it - that you've got all three burners on Low in that picture. The 9 o'clock position is High. Some folks find...

They sometimes have new service reps on the phones (especially around Memorial Day weekend) who may not be familiar with the issue. I'd definitely call back on the issue, as it is covered under warranty. Be polite, but firm about it. They'll take care of you.

Performers with gas assist have a serial number just like a regular Weber gasser. For that generation it should be on the back panel - two letters and 5-7 numbers on a sticker. The Weber rep will need that serial number to get you the right part.

I've seen that before on Webers. It's not very common. It's called a casting paint adhesion problem, and from what I've been told even if you sand it and repaint it with hi-temp paint it'll do the same thing again in that spot. It is covered under warranty for two years, and Weber should step up...