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    Cord Cutters - - - -

    I cut the cord a few years ago. Probably like 5 years ago. I was paying over $250/month for DirecTV alone, not including internet. I started with Sling, which had terrible performance. Switched to DirecTVNow which had terrible performance, then did Vue for awhile until YouTubeTV came out. I...
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    It’s SmokeFAIL official... the UPDATE! Weber refunded my money and is picking up the EX6.

    That was one of the things Weber said wouldn't happen. They specifically said that other pellet cookers had ash all over the food, but the SmokeFire wouldn't. What you are seeing in alot of the backlash is people reacting to Weber's claims versus reality. You have to look at all of the...
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    2 cooks this weekend to decide keep it or return it.

    I am being sucked back in, lol. Question, when cooking something quick, like burgers or something, can you use a drip pan then as well? If not, how involved is cleanup?
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    SmokeFire issues on YouTube.

    Tom has been a complete skeptic of the design from day one. He hasn't been mean about it, just was honest in his thought that the design was flawed and some of the claims were untrue. Those are some good ideas in this video, I just don't know if Weber is going to actually implement any updates...
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    SmokeFire issues on YouTube.

    Kevin said there will be updates to the design? If so, I'll just hold up on buying anything until that happens. Secondly, I am amazed at how upset people are getting about the SF. There are definitely issues out there, Weber has even changed how they want the users to do (drip pans). But...
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    SmokeFire issues on YouTube.

    I saw someone with a comment asking what is the point of the flavorizer bars if we are supposed to use the drip pans now. That is a damned good point. They hyped up those bars for months, now I guess they aren't so important. Also, by not mentioning the pans will help prevent grease fires...
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    Dave's Camp Chef Woodwind 36 WIFI Experiences

    Looking forward to your thoughts on this. I have to get the 24 wifi.
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    SmokeFire issues on YouTube.

    IMO, they are going about it the wrong way. Unless they are going to scrub the internet of all the previous claims, putting out contradictory claims now does nothing but send a mixed message. More importantly, it really makes people wonder why they should buy a SmokeFire instead of another...
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    SmokeFire issues on YouTube.

    Here is a video from the BBQ Guys that tells you everything you need to do for a good SmokeFire experience. So they could put this together, but Weber couldn't? Interesting that they recommend not using an extension cord. They also say you should clean after every cook.
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    Dave's Smokefire EX6 Experiences

    Nice. I am planning on getting the Woodwind 24 Wifi soon. Actually, if I can find a wifi controller that fits the ZGrill, I might try that one.
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    SmokeFire issues on YouTube.

    I think that if the return rate is anything close to what I think it is, retailers will start to steer customers away from the SmokeFire. I saw a video last night from a store who actually is selling the SmokeFire and listed all the reasons you shouldn't buy it right now. I think Chris said his...
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    SmokeFire issues on YouTube.

    I just watched it. The short version of the video is that since he had no problems with the cooks on this grill on that day, he feels all of the problems are user error. The only thing he said was an issue was the pellet feed. If he is trying to protect Weber, it really is the wrong message...
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    SmokeFire issues on YouTube.

    He looks completely defeated. It also sounds like he feels betrayed and lied to by Weber. He mentioned in a previous video that he feels guilty for adding to the hype machine for this product. Feels partially responsible for people buying it. I am sure he feels used as well.
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    SmokeFire feedback on Weber.com

    Out of 9 reviews on Amazon for the EX6, only 2 are positive. Overall average is a 2.2 out of 5 stars.
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    Dave's Smokefire EX6 Experiences

    I get what you are saying, but you have to remember that Weber promised that the SmokeFire would fix all of the problems that most pellet grills have. That was the draw. That was why so many who never thought about getting a pellet cooker were suddenly excited about them. As to why Weber would...
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    SmokeFire issues on YouTube.

    I hate to keep beating the same drum, but the fact Weber knew about these issues and still decided to release the product is what gets me. At the minimum, put out some precautions or helpful tips at release to help minimize the issues. To put out a flawed product like this really shakes alot...
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    SmokeFire issues on YouTube.

    Same. But I am not really surprised at the lack of response...yet. I would think it wouldn't be until next week until they say something. The thing I am completely disappointed with is them selling this in the first place. There is NO WAY they didn't know about these issues before selling...
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    SmokeFire issues on YouTube.

    I just watched that. This seems like a real design issue. He was guessing at a solution and to be honest a customer shouldn't be put in that position, especially when you just paid over $1000. In the comments he said Weber reached out to him after he posted this video.
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    SmokeFire issues on YouTube.

    According to BBM , they told him that a pan would mess with the air flow in the unit and they aren't needed anyway. A week before launch they added a line about recommending water pans to long, fatty cooks to an FAQ on the Weber web site. They also added this language to an answer to a question...
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    EX4 Experience

    I thought the same thing. But there is a guy on YouTube who has an EX4 and has the same problem. He said he has to push them down. He showed a clip of how it looked before he pushed it and it was about to "run dry" before he leveled it out. I will attach a link later. I don't know, but we...

 

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