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The motor itself failed. The one they sent as a replacement had some issue because it would feed the pellets at the wrong rate, so I had pellet overflow every time I tried to use it. They sent me a list a mile long to try to troubleshoot it and nothing worked. They ended up just sending me a...

Probably a replacement auger/motor. They sent me one after mine failed. The one they sent had issues too.

That That's unfortunate. I was hoping that it was something simple. I hope Weber takes good care of you.

Yes. Hopefully it is just a matter of cleaning the auger.

I love cooking thighs. Those look great.

Have you contacted Weber customer service? I was an early adopter as well, but I talked to customer service and did little bit of whining, but they are sending me a Searwood in exchange for my old Smokefire EX4. I say whining, but I pointed out that I paid over 1000 and now I have a piece of...

That looks GOOD!

I am going to have to get a Z. I love me some beef ribs!

Interesting. I never really thought that dust could do tribute, but it makes sense.

Previously they were sending out parts like candy because of the bad reception the SF got initially. I didn't get in on it because I didn't have any issues back then, Now they have the Searwood, they don't even sell the SF anymore so it's logical that they would cut support. They aren't making...

Just to piggy back off of LMichaels post, you completely dodged a bullet. The auger motor in my Smokefire died in early June. They said they would send one out for me to replace it. Yesterday I was told that they MAY get it to me in October. Five months for a part???? This is after giving me the...

That's awesome. Looks great.

First of all, good call on keeping your kettle. If power goes out and you need to cook your meat before it goes bad, a pellet grill isn't going to help. I probably would keep my WSM as well for some versatility. Secondly, I wouldn't get a SmokeFire. I have been waiting on Weber to send me a new...

That's a beast right there. Congrats.

I prefer the people on YouTube that aren't that polished. It comes off as a bit more authentic to me. But I can see how some would like higher production value.

I am with you. The SF has taught me a lot about pellet cooking and I have had some great cooks on it. But this auger motor thing opened my eyes to how cheap it is to replace parts from other companies. $180 part from Weber vs $30 same part from another company. Plus, my situation has changed a...

I do remember when everyone was getting free replacement parts shortly after launch. I should have jumped on that bandwagon at the time. Now I pretty much have all original parts, except for the pellet "ramp". I am out of warranty and initially they told me where to buy the part, but then they...

Remember my auger motor failing and Weber wanted me to buy the part? Well, this week they completely changed their mind and are sending me the motor and auger free of charge, not even charging shipping! Really weird because they contracted me out of the blue saying since I had never gotten any...

I'll still post here. Not sure why he was so upset, but life is too short to worry about it. Just add him to the ignore list and keep on trucking. To my point, I worked in the computer industry for a long time and most PCs have generic parts that can be replaced easily. Hard drives, memory...

So you are just going to leave snarky comments after everything I post? Not sure exactly what about my posts have rubbed you the wrong way, but I hope you get over it soon. Didn't think I would have to ignore anyone on this board of all places, but here we are.