Recent content by RStephen

They sent me a plethora of parts. New gas regulator/connection assembly, new release handle assembly, a hose to connect to a 20 lbs. bottle, and a lid lock washer kit. Haven't had time to mess with them yet. Guess I need to crave out an afternoon to play parts swap monkey.

The pot always has pellets in it when I open it up after a no start. When I cleaned it I made sure the entire auger was cleaned out. There wasn't many fines in it, but I wanted to make sure I got all the charcoal pellets out. I don't remember anything sticking on the chute. I double check that...

I had a no start last Thursday. I've updated the firmware, checked the glow plug connection, I have a fresh bag or pellets in it, and everything was cleaned before this. Went four cooks before the no start after the cleaning and check. Fan blows air, not sure a way to tell if it is still blowing...

I think at this point by sending me parts they are saying I won't void the warranty messing with it. I'll try to loosen and realign the existing parts first. Having not worked with propane lines/components on a grill, do I need a thread sealant? I know I had to use a special sealant on the...

After more conversations, the Weber solution is I get to be a parts replacement monkey: Apparently they aren't sending me the washers to lock the grates in place, by the parts list on the shipment. I also don't have the star bit with the hole in the middle to work with the screws on this thing...

I have the newer chute. I haven’t seen anything stuck on it when I’ve taken it apart to get the burn pot. The hopper has been cleaned recently. I cleared it out to make sure there are no charcoal pellets in it to remove a variable in the ash build up. The charcoal pellets actually have way...

I haven't updated the grill this year. My phone app did update. Thanks I'll check the glow plug connection. Talked to one of my coworkers at lunch. He said on his pellet grill, another brand, his fan started failing and his burn pot wouldn't stay clean. Similar symptoms to mine. It burns fine...

Still have my Maverick. Still works great. Use it as a backup to the Weber probes.

Friend called Weber when his 4 year old Genesis burner rusted out, they sent him three replacements. This was 10+ years ago. He wasn't even asking for it, he just called to see if there was a different part no. as he was having trouble finding it locally. I've been dealing with this by email...

I know I fought altitude with charcoal, but got used to it. I live at 9,200 ft, before that I was in the Denver area. This is the first gas grill I've owned. Grew up on Weber Kettles, my Mom was a sales rep in the 80s doing demonstrations at stores. Burn bans in my county don't allow you to use...

Looking for suggestions on things to try. I have an EX4, and have loved the thing until this summer. I use it usually once per week through the winter and closer to three times per week May to November. It is damn near impossible to find Weber pellets near me, I have mainly ran Cabela's pellets...

I have a 1st Generation Traveler. Hate it. I only use it in the summer when camping. I wanted something that didn't need a table to use, and with the drought burn bans I couldn't use the Smokey Joe anymore. Weber was supposed to send me a 'washer kit' to fix the grills falling out when wheeling...

So I've cooked ribs, bunch of chicken for weekly lunches, bone in prime rib, a ham, and a few other things. Mainly running between 275F and 375F. It has usually been around 30F-45F ambient temp during the cooks. I seem to be burning around 4 lbs. of pellets per hour. I had read that most people...

Thanks for the points of view. I was assuming I was probably missing something by applying what I knew from a completely different system. The vent hole on the back, closest to the controller, looked like a good route to me for the probes.

Running a second burn in on it. Ran it about an hour and a half and it still had a off-gas/VOC smell to it while running. So shut it down, let it cool off, and wiped it down really good inside before running it again. Takes it about 10 minutes to hit 600F and it is 25F outside. Got some spare...