So I got my One Touch Gold 26 today. Everything looked good while I assembled it in the garage since it was raining like heck out. When I was done I noticed two things - one of the legs that connects to the wheels is bent and there is a severe dent in the lid, plus the lid doesn't sit right. I've already called Weber and it sounds like the lids are on backorder until 5 July. Nothing serious enough to prevent me from using the grill, but geez is that disappointing. So long as they make it right...
Got my new One Touch 26 but...
- Thread starter John L.
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John Calvert
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It's problbly because they had to send me two lids and one bottom before they were not dinged. The lid that came packed the worst was the one without any dings. But Weber stuck by thier products, replaced no questions asked.
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by John L.:
Got home from work tonight to find two boxes from Weber. Looks like they had a lid to send me after all, and the second box would be the leg. Haven't unboxed them yet. Hoping for perfection! </div></BLOCKQUOTE>
You gotta give us pics when you get it together! Congratulations!
Got home from work tonight to find two boxes from Weber. Looks like they had a lid to send me after all, and the second box would be the leg. Haven't unboxed them yet. Hoping for perfection! </div></BLOCKQUOTE>
You gotta give us pics when you get it together! Congratulations!
Marc Massaro
TVWBB Fan
John-
How did you end up making out with the replacement parts? I just brought home a OTG 26.75', got lucky in that all was exactly as it should be, but have read your posts and others so I didn't know what to expect when I unboxed it.
Only got to cook on it once, left for a business trip the day after I got it
Good luck with yours
How did you end up making out with the replacement parts? I just brought home a OTG 26.75', got lucky in that all was exactly as it should be, but have read your posts and others so I didn't know what to expect when I unboxed it.
Only got to cook on it once, left for a business trip the day after I got it
Good luck with yours
Hi Marc,
So even though Weber said the lid was b/o, I ended up getting the new leg and lid about a week later. It's a much better fit, and it's round and blemish free. The only issue with the new lid is the exhaust vent isn't a tight as it should be. I need to get some help from the wife to hold that in place over my vise while I smack that rivet once or twice and tighten it up a bit. Sometimes I forget to check it after opening the lid and it ends up closed. The old lid went in the box in case I need it some day!
So even though Weber said the lid was b/o, I ended up getting the new leg and lid about a week later. It's a much better fit, and it's round and blemish free. The only issue with the new lid is the exhaust vent isn't a tight as it should be. I need to get some help from the wife to hold that in place over my vise while I smack that rivet once or twice and tighten it up a bit. Sometimes I forget to check it after opening the lid and it ends up closed. The old lid went in the box in case I need it some day!
Marc Massaro
TVWBB Fan
John
Yep, now you have a backup lid, if needed sometime. How is it going, the airflow adjustment helped?
Yep, now you have a backup lid, if needed sometime. How is it going, the airflow adjustment helped?
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