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During a recent wind storm my grill took a tumble and landed on the front face. One regulator knob broke off. I called Weber parts and was told I need to order the entire manifold. I only need one regulator/valve but was told it is a safety issue and parts on the manifold are not replaceable...

Hello all, I am new to the board and I just purchased an E330NG grill. It was preassembled by Lowes. The problem I am having is I can not get the grill over 400 degrees. I have been in contact with Weber and so far that has proven to be a run in circles. I purchased the grill on 1/1/2015...