Well, I am not sure if I "fixed" anything or not but, here is what I did
Yesterday afternoon, I took the Breville up and removed the silicone spray head, and retaining ring. I thoroughly washed them both. The ring had some encrusted coffee residue clinging around it. I then went into the water exit area and surrounding. Cleaned everything out thoroughly with a dampened cloth, making especially sure the area the spray head seated into was clean and fit "flush". While the machine was upside down, I reinserted the spray head, made sure it was firmly seated, then reinstalled the retainer. Once all done, I flipped it over and put about 20 or so oz of water in the tank. I then put a large bowl under the spray head so I could observe the water exiting. Water heated and pumped out perfectly and fully and uniformly exited the spray head. So, today I made a pot. The bed was perfectly saturated. Going to run it a few more times to see what is what. Who knows? Maybe I'd not put everything back together correctly last time I cleaned and did not put 2 and 2 together when I started getting "off" brews. I hope so. As I do like this brewer better than the OXO 12 cup. Except for the ergonomics of the OXO, which for our house and placement is WAY better.
But I have to weigh this out. Am I after "ergonomics" or a solid cup in the AM?