Page 2 of 2 FirstFirst 12
Results 11 to 17 of 17

Thread: Missing Posts from Saturday 6/9/18

  1. #11
    Moderator Chris Allingham's Avatar
    Join Date
    Nov 1999
    Location
    San Jose, CA
    Posts
    11,842
    Hi everyone,

    Here's the latest update after speaking with a support admin supervisor with our forum hosting company.

    Toward the end of last week, a number of customers of our forum hosting company reported issues with the stability/availability of their forums (although I never noticed any issue with ours and none of you reported any problems). The forum hosting company determined that the issue was with the data center they were using in Texas. In the early morning hours of Saturday, June 9, the forum hosting company moved our virtual private server/forum to a new data center in Los Angeles. They did not notify me of the move after the fact (poor form, process breakdown).

    The support staff is still not sure how it is that many of you were able to continue to interact with the old instance of the forum in Texas after the new instance was setup in Los Angeles. You should have gotten a "tvwbb.com not found" error during the transition as the old server was shut down and the new IP address for the Los Angeles server was being propagated around the Internet.

    ACTION ITEM: This issue is being escalated to the engineering dept. to see if it's *possible* to recover lost messages/threads/PMs posted between 1:25am PT and 1:16pm PT on 6/9/18.

    The new forum IP address continues to be blocked by some email providers as if it were a spam site. These include Comcast, AT&T/Bellsouth, and Microsoft/Outlook. As a result, you may not be receiving email notifications for Private Messages, forum subscriptions, forum registration, etc.

    ACTION ITEM: IP blocking at Comcast and AT&T/Bellsouth have supposedly been lifted...I will monitor. The support team is working to clear the IP blocking with Microsoft/Outlook.

    I will continue to post updates as I have more info to share.

    Thanks,
    Chris
    Last edited by Chris Allingham; 06-13-2018 at 11:51 AM. Reason: Corrected type in date

  2. #12
    TVWBB Wizard Rusty James's Avatar
    Join Date
    Sep 2015
    Location
    Western NC
    Posts
    1,735
    For what it's worth, updated thread postings have no clickable link, but the URL is valid. I have to do a copy and paste to see the first unread post.
    18.5", 18.5", 14.5", & Royal Oak Lump / Briquettes, Blue Genesis Silver C

  3. #13
    Moderator Chris Allingham's Avatar
    Join Date
    Nov 1999
    Location
    San Jose, CA
    Posts
    11,842
    I'm not experiencing this problem and I've not heard from anyone else with this problem.

    Try clearing your browser cache and cookies and logging into the forum again. This cures a multitude of issues, let me know if it cures what ails you.

  4. #14
    New Member
    Join Date
    Jul 2017
    Location
    Short Pump, VA
    Posts
    4
    Seems there used to be an .rss feed for new posts but what I have been using is not working. Related?

  5. #15
    TVWBB Wizard Rusty James's Avatar
    Join Date
    Sep 2015
    Location
    Western NC
    Posts
    1,735
    I just checked the latest emails, and the problem appears to be isolated to this thread...

    https://tvwbb.com/showthread.php?743...n-multi-timers

    Looks like their may be some weird characters in the URL?

    This is what the unclickable looks like in my email (minus the https prefix I edited out for display purposes)...

    ://tvwbb.com/showthread.php?74333-Recommendations-for-“reasonable”-kitchen-multi-timers&goto=newpost
    Last edited by Rusty James; 06-15-2018 at 10:47 PM.
    18.5", 18.5", 14.5", & Royal Oak Lump / Briquettes, Blue Genesis Silver C

  6. #16
    Moderator Chris Allingham's Avatar
    Join Date
    Nov 1999
    Location
    San Jose, CA
    Posts
    11,842
    Quote Originally Posted by Woody C View Post
    Seems there used to be an .rss feed for new posts but what I have been using is not working. Related?
    On the forum homepage, there is an RSS feed icon next to each forum, a tiny orange button. Perhaps you need to again setup the individual forums you want to follow in your RSS feed reader, but not sure why this would have "broken" for you as a result of our server migration.

  7. #17
    New Member
    Join Date
    Jul 2017
    Location
    Short Pump, VA
    Posts
    4
    Thanks Chris. I will take another look.

Page 2 of 2 FirstFirst 12

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •